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The Solution Consultant partners with the Canadian field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign offering.
This position is an individual contributor role reporting to the Director, Solution Consulting.
Responsibility
- Collaborate with the Canadian field sales teams to cultivate and secure net-new business within an assigned territory and targeted accounts within CBU and EBU
- Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
- Engage in meaningful business and technical conversations, sharing industry insights with key partners from all levels and business units
- Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
- Articulate selected recommendations and the business value they deliver to diverse audiences
- Work cross-functionally with sales partners and other internal teams to provide a world class buying experience
- Understand the Contract Lifecycle Management space
- Demo and sell based on value selling methodologies defined by the company
Remote: Employee is not required to be in or near an office frequentlyand works from a designated remote work location for the majority of thetime.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 12+ years relevant work experience
- 3+ years experience in a technical Pre-Sales role selling enterprise level software
- BS/BA degree or equivalent in relevant work experience
Preferred
- 7+ years experience in a technical Pre-Sales role selling enterprise level software, or relevant experience
- Proficient in delivering software demonstrations in person and virtually
- Proficiency in French (spoken/written)
- Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.
- Demonstrable experience working with employees at all levels of an organization
- Familiarity with enterprise-class software systems like ERP, CRM and ECM systems
- Familiarity with system integration methods such as web services, REST APIs, webhooks, etc
- Familiarity with electronic signature concepts
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
