Senior Talent Development and Culture Specialist Full Time

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.

Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.

At Chainlink Labs, the People Team plays a pivotal role in driving the company’s growth and shaping its future. We strive to make Chainlink Labs the premier destination in the Web3 space. Our goal is to attract, inspire, and retain a global, diverse and highly skilled workforce that continually raises the bar for performance and in driving impact. We foster an environment in which career-defining moments are created, offering meaningful challenges that unlock unprecedented opportunities for personal and professional growth. We compete fiercely in the Web3 labor market and extend our reach into the Web2 talent pool, always aiming to share knowledge and onboard non-Web3 talent into our company and industry. The People Team is at the forefront of these endeavors, playing a crucial role in nurturing a culture where the business and our employees win.

Working closely with HR, business and function leaders, the Global Talent specialist is responsible for translating key business objectives and priorities into development programs and resources that optimize employee performance and career development at CLL. The role is responsible for building a thriving culture for CLL employees, ensuring employee learning needs and career development resources are built in flow of work and these practices together help build a high performing culture at CLL. This role, apart from Career Development, also builds for the company’s annual Performance Management processes and Culture. Being a specialist in the three spaces enables the connectedness needed in how employees build a competitive career in the Web 3 space.

Objectives of this Role

• In collaboration with HR and business stakeholders, identify individual and organizational development needs for individual contributors and leaders in alignment with the business objectives
• Create and execute a performance process that focuses on feedback and growth
• Implement career development programs (e.g. coaching, job-shadowing, training)
• Design and deliver professional development programs for employee and manager levels including training, tools and resources in a cohesive curriculum
• Identify and support Culture council bodies and equip team members at CLL to own the culture
• Build and program manage all pilots in Performance, Culture and Development space
• Work with the systems team to introduce a relevant LMS platform and its processes that can be leveraged for key learning tasks such as participant registration, pre-work notifications, course delivery, post-session survey and assessments, etc.
• Build quarterly reporting capabilities for all learning and development activities and create quarterly summary reports to include participant detail, function, location, etc.
• Build data analytics around learning statistics to help make informed decisions regarding future learning deliverables
• Design and direct the delivery of a global performance management process
• Research best practices on performance management processes and recommend updates as needed
• Provide ongoing training and resources to ensure performance management is embedded into the culture of CLL
• Fosters a learning culture in the organization by helping employees take ownership of their development and careers

Skills & Qualifications

• BS/BA in Business Training, Psychology, Instructional design or a related field
• Professional certification (e.g. CPLP) is a plus
• 8-10 years experience in building and executing within the Culture, Development and Performance space
• Prior exposure to performance management processes and systems
• Current knowledge of effective adult learning and career development strategies and methods
• Working knowledge of performance management best practices, processes and systems
• Business acumen with ability to translate learning strategy and goals into actionable programs
• Good instructional design skills applied to professional skills development
• Experience in project management, budgeting and vendor management
• Strong facilitator in classroom or virtual settings and current learning technologies
• Effective oral, written, presentation and visual communication skills
• Performance orientation with the ability to identify root cause issues and apply the most appropriate solution (performance management, training, coaching, etc)